Disclaimer

1. General information only

The content on this website, including all pages, articles, guides, tools and communications through our online chat service, is provided for general information purposes only. It does not constitute legal advice and should not be relied upon as a substitute for professional legal advice tailored to your specific circumstances.

Every legal matter is different. The information provided may not apply to your particular situation. You should seek independent legal advice before making decisions or taking action based on information found on this website.

2. No solicitor-client relationship

Browsing this website, submitting an enquiry form, using our online chat service or sending us an email does not create a solicitor-client relationship between you and ClaimHub Legal Pty Ltd. A solicitor-client relationship will only be established once we have formally agreed to act on your behalf and confirmed our engagement in writing.

Until a formal engagement is confirmed, any information you provide to us is not subject to legal professional privilege and we have no obligation to keep it confidential (although we will treat it with appropriate care in accordance with our Privacy Policy).

3. Online chat service

Our website includes an online chat service that uses artificial intelligence (AI) technology to assist with initial enquiries. Please be aware that:

• The chat service provides general information and preliminary guidance only. It is not a substitute for advice from a qualified solicitor.
• Responses generated by the chat service may contain inaccuracies or may not reflect the most current legal position. You should not rely on chat responses as legal advice.
• The chat service cannot assess the merits of your individual claim or guarantee any outcome.
• Any indication of potential claim viability provided through the chat service is general in nature and is not a formal legal opinion.
• Do not share sensitive personal information (such as claim numbers, medical records, financial details or identification documents) through the chat service.
• For matters requiring legal advice, we will arrange for a qualified solicitor to speak with you directly.

4. No guarantee of outcomes

Nothing on this website, and no communication from ClaimHub Legal (including through our chat service, email or phone), should be interpreted as a guarantee or promise of any particular legal outcome, settlement amount, timeframe or result. Past results do not guarantee future outcomes.

5. No Win, No Fee

Where we offer services on a "No Win, No Fee" basis, this means our professional legal fees are not payable unless your claim is successful. However, this does not mean there are no costs at all. You may still be liable for disbursements (third-party costs such as medical reports, court filing fees and expert fees) regardless of the outcome. Full details of our fee arrangements will be provided in our costs agreement before any work commences.

6. Limitation of liability

To the maximum extent permitted by law, ClaimHub Legal Pty Ltd, its directors, employees, contractors and agents exclude all liability for any loss, damage, cost or expense (whether direct, indirect, consequential or special) arising from or in connection with:

• Your use of or reliance on information contained on this website or provided through our chat service
• Any inaccuracy, error or omission in the content of this website
• Any interruption, delay or failure of the website or chat service
• Any action taken or not taken based on information provided on this website

Nothing in this disclaimer excludes or limits liability that cannot be excluded or limited under applicable law, including the Australian Consumer Law.

7. Professional standards

Liability limited by a scheme approved under Professional Standards Legislation. ClaimHub Legal operates in accordance with the Legal Profession Act 2007 (Qld) and the rules and regulations of the Queensland Law Society.

8. Third-party links and content

This website may contain links to external websites or resources operated by third parties. We do not control and are not responsible for the content, privacy practices or availability of those sites. Inclusion of a link does not imply endorsement of the linked site or its content.

9. Intellectual property

All content on this website, including text, graphics, logos, images and software, is the property of ClaimHub Legal Pty Ltd or its licensors and is protected by Australian and international intellectual property laws. You may not reproduce, distribute, modify or create derivative works from any content on this website without our prior written consent.

10. Jurisdiction

This website is intended for use by persons located in Australia, particularly Queensland. The information provided is based on Queensland and Australian law and may not be applicable in other jurisdictions. This disclaimer and your use of this website are governed by the laws of Queensland, Australia.

11. Urgent matters

If your matter is urgent, if you have received a time-sensitive notice or court document, or if you are in immediate danger, please contact us directly by phone on 1300 390 394. Do not rely on the website, chat service or email for urgent matters.

In an emergency, call 000.

12. Contact

If you have any questions about this disclaimer, please contact:

ClaimHub Legal Pty Ltd
Phone: 1300 390 394
Email: admin@claimhublegal.com.au
Address: Christie Centre, Level 3, 240 Queen Street, Brisbane QLD 4000